Get Your Questions Answered
Do you have questions? We have answers, and many of them can be found on this website. We encourage you to look at our list of Frequently Asked Questions and the Policies and Procedures Manual. You can use the search feature at the top right of every page on this website.
Toll-free customer service is available to help you log in, register for a course or to answer any questions you may have about recertification. Please contact:
Safe Kids CPS Certification Customer Service
Toll free: 877-366-8154 (available from 9 am to 7 pm ET weekdays)
Safe Kids CPS Certification
475 Riverside Drive, 6th Floor
New York, NY 10115-0089
If you have questions about becoming a CPS instructor, becoming a technician proxy, or if you have any appeals or complaints, please contact Kerry, Safe Kids Certification Program Director, at 202-662-0639 or firstname.lastname@example.org.
Please take a moment to share your experiences with Customer Service by taking this short survey.