Contact Us

The answers to many of your questions regarding the certification program can be found on this Web site.

We strongly encourage you to read the Frequently Asked Questions, the online services user guide, and to check the site map if you need help finding some information.

If you still can't find what you're looking for or have a specific question, you can you can contact customer service by e-mail, phone or postal mail.

Customer Service Survey

Safe Kids is interested in your experiences with our CPS Customer Service. This survey should take no more than five minutes to complete.  There is no limit to the number of times you can complete this survey.

This survey will always be available to you on our Contact Us page.

CLICK HERE >> Customer Service Survey

E-mail

cps.certification@safekids.org

Phone/Fax

Customer Service

Phone: 877-366-8154 (toll free) - available M - F, 9 a.m. - 7 p.m. ET, excluding federal holidays
Fax: 917-305-9876

Safe Kids Worldwide Headquarters

Phone: 202-662-0600
Fax: 202-393-2072

Postal Mail

Customer Service

Safe Kids CPS Certification
c/o PES
475 Riverside Drive, 6th Floor
New York, NY 10115-0089

Safe Kids Worldwide Headquarters

Safe Kids Worldwide
CPS Certification
1301 Pennsylvania Ave., N.W.; Suite 1000
Washington, DC 20004.