It is critical that by the end of Day 1 the course roster accurately reflects the students.

If someone shows up who is not on the course roster, please have them register online or contact CPS Customer Service (877-366-8154) with payment ASAP.

A Purchase Order (PO) can be faxed to 917-305-9876. Be sure the course ID and name/SKID of the individual is on the Purchase Order. It is recommended that the individual call Customer Service (877-366-8154) as soon as the PO is faxed to be sure it is processed promptly. Checks and paper purchase orders (not E-POs) received after Day 1 will be charged a $10 late fee.

There are two types of courses:

• Public (open to anyone)
• Controlled (approval required)

Public courses are available to anyone on a first come-first served basis. Seats can not be held/reserved in a public course. The only way to guarantee a seat in the course is to pay the registration fee. As soon as the fee is processed, they will appear on the roster.

A controlled course is open only to individuals approved by the Lead Instructor or Course Administrator.

The online system will allow anyone to request a seat in a controlled class. However, they may not register until their request has been approved. Once approved or denied, the potential student will receive e-mail notification and, if approved, will be able to complete their registration by paying the course fees. Individuals appear on the course roster as soon as payment is received and processed.

Some of the benefits of this process are the ability (1) to post a partially public class (save seats) and (2) to more easily manage local fees.

1. Example One

You are conducting a course with a total of 15 open seats. Ten of the seats are reserved for students from the local police department, and you want to open up the other five seats to the public. This system will allow anyone from the public to reserve a seat, but you as the course administrator, have the power to approve only five of the reservation requests from community members and leave the other ten seats open for the police department. Similarly, if the police department later decides to send only eight people, you can still open up the other two seats to the public.

2. Example Two

You are conducting a course and need to charge a local fee of $100 dollars. Because this system will allow anyone from the public to reserve a seat, but not to complete his or her registration without approval, you can:

• State in the course description to submit payment of $100 directly to you and then only approve those that have submitted payment.
• The individuals would then complete their registration by submitting the $75 national program fee to Safe Kids